Vacancy: Support Worker

Support workers provide information and support from first contact with victims and witnesses through to the end of the court process, ensuring people are always kept informed and engaged.

Responsible for direct liaison with victims and witnesses of a range of different crime types, they are comfortable in dealing with people and passionate about providing support.

Reporting to: Team Leader

Salary Scale: 4 – (£19,719 – 21,837)

Location: Voice Offices – Northampton Town Centre

Hours of Work: 37

About the role

Voice was created by the Police and Crime Commissioner (PCC) and is funded by the PCC and central government, to ensure that victims and/or witnesses to crimes receive the best possible support to cope, recover and thrive.

Voice provides support to victims and witnesses of all crime types whether those crimes are reported to the police or not. Where the victim does choose to report the crime to the police, Voice provides information, guidance, practical and emotional support through the criminal justice process and for as long as the individual requires.

About you

You will bring previous experience of working within a statutory, voluntary, community, private social care or customer service environment dealing with members of the public, successfully managing conflict and working at pace. You will come with both an understanding and passion for supporting victims, witnesses or other vulnerable client groups. You will be able to work flexibly, including some evenings and weekends.

Application arrangements

If you wish to apply please send a current cv and covering letter outlining how you meet the person specification for the role. Please send you cv and covering letter to:

The successful candidate will have to pass Police vetting. For more information, click here.

Closing date: 31/08/18

Interview date: 13/09/2018

Download job description

Download person specification