Vacancy – Independent Domestic Violence Advisor

Do you want to join a dynamic team who positively help Victims of crime? Voice provides a range of personally tailored services that provide all the information, guidance and practical and emotional support and specialist help to Victims or witnesses when they need it.

We support and care for individuals through their personal journeys so they can cope and recover from the crimes that they have been subjected to.

As an Independent Domestic Violence Advisor Co-ordinator, you will provide a pro-active service to high-risk victims of domestic violence to keep them safe. The work of the IDVA is distinct in that it assesses the risk a client is in and delivers a service/safety plan, which is appropriate to the level of risk. IDVAs work within a multi-agency setting to ensure all agencies do their part and co-ordinate their work to keep people safe.

Job title: Independent Domestic Violence Advisor

Location: Voice Northamptonshire

Reporting to:Senior IDVA of the Sunflower Centre

Salary Scale: 6 £26,208-£28,023

Hours of Work: 37

Job Duration: Fixed term- 12 month contract with a view to a permanency.

Job description

Main duties

  • Provide a pro-active service and advice to victims of domestic abuse to keep them and their children safe
  • Risk assess and deliver service in keeping with the results
  • Explain housing, civil and criminal legal options to clients
  • Complete safety planning with clients
  • Develop individual service plans to meet the individual risks a client faces
  • Refer High Risk clients on to Multi Agency Risk Assessment Conferences
  • Participate proactively within the MARAC process ensuring a clients views are considered, volunteering for actions and ensuring feedback when actions completed
  • Ensure that clients get the services to which they are entitled
  • Understand the legal framework relating to the protection of children including the policy and procedures of the Local Safeguarding Children’s Board.
  • Support clients through the Criminal Justice System, explaining the procedures and their role and rights within that system
  • Participate proactively in the Specialist Domestic Violence Court
  • Help clients develop their own support network
  • Refer on and arrange meetings with other agencies/services as necessary, for instance, solicitors, benefit agency, etc.
  • Manage a caseload
  • Maintain and update records of all cases within files and on NICHE
  • Follow procedures and protocols with other services so that the safety of the clients is kept central to any process
  • Keep other relevant agencies informed about important changes in a client’s

Person specification

  • Pro-active
  • Empathetic
  • Strong crisis management skills
  • Good communication skills: written and verbal
  • Computer literate: word-processing, emailing, etc.
  • Ability and willingness to work in partnership and as part of a team
  • Knowledge of impact of domestic abuse on victims and children
  • Understanding of child protection issues and legal responsibilities
  • Willing to undertake regular training
  • Ability to prioritise a large and varying workload
  • Ability to use own initiative


The job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which the post holder will be required to work.  In the interests of effective working major tasks may be reviewed from time to time to reflect changing needs and circumstances.  Such reviews and other consequential changes will be carried out in consultation with the post holder.  The post holder will be also required to carry out such other duties as may be determined from time to time to be within the general scope of the post.

Conditions of Service

The appointment will be full time and subject to the conditions of service of Voice for Victims and Witnesses Ltd.

The annual leave entitlement is 23 days with an additional 5 days after 5 years continuous service.

Whilst the core base of work is clearly stated in this job description there may be occasions when flexibility is required to cover staff (leave or illness), or high case loads, at another base in Northamptonshire.

This job description serves to illustrate the type and scope of the duties currently required for the above post and to provide an indication of the required level of responsibility. It is not a comprehensive or exclusive list and duties may be varied from time to time, they will not however change the general character of the job or the level of responsibility entailed.

Person specification

Essential criteria

  • Good knowledge of the statutory and voluntary services at a local and national level relating to domestic incidents.
  • High level of understanding of the impact of domestic abuse on victims and their families (SS)
  • A clear and current understanding of legislation relating to domestic abuse including child protection, safeguarding duties and criminal law
  • Proven record of dealing with victims. (SS)
  • Sound communication and interpersonal skills.
  • The ability to relate to a broad spectrum of individuals and groups.
  • The ability to cope with a high and demanding workload. (SS)
  • The ability to meet deadlines and prioritise workloads with minimal supervision.
  • The ability to deal with a demanding working environment and issues of a sensitive nature.
  • Sound understanding of the causes and implications of domestic incidents. (SS)
  • Sound administration and organisational skills. (SS)
  • Self-reliance and motivation.
  • Empathy
  • Possession of a full driving licence and access to a vehicle.

Candidates must be able to demonstrate a level of awareness of equality issues appropriate to this role.

Desirable criteria

  • Computer literate.
  • Experience of multi-agency working.
  • Commitment and understanding of the Sunflower Centre aims and purpose
  •  SafeLives (CAADA) Trained or undertaking training.
  • Willingness to self develop as required in the role

Closing date for this post will be 01/06/20 and video interviews will be held on 11/06/20.

Apply now

  • Ideally you should have no criminal record, however, some minor offences may not exclude you from applying for this position.
  • Please list qualifications below:
  • Please attach a supporting statement of no more than 2000 words providing evidence of your experience, knowledge, skills and abilities. You will be required to provide full, clear and specific examples to demonstrate how you meet the criteria. Please number your responses to make it clear which criteria you are evidencing in accordance with the job specification. Criteria which needs to be demonstrated in your supporting statement is marked above (SS). Please note that it is the examples you provide in the supporting statement that will determine your suitability for invitation to interview and will contribute to our overall assessment of your suitability for the role.