504 clients / 15.5% accepted regular dedicated one to one emotional support sessions with our specialist support workers and volunteers 48 clients / 1.5% were referred for specialist trauma therapy or counselling from our contracted specialist support providers. 2,823 support sessions were provided by voice support workers, volunteers,councillors and therapists and 1,662 hours of emotional support “Thank you I have had a really supportive experience. You provided the right level of of support that I needed at each stage of my recovery” “You were my absolute rock when I was at my lowest point, you kept ringing me and giving me the confidence to carry on, you gave me hope that things would be ok, you advocated for me when I did not feel I had a voice”